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FAQ & Help

The following are some usually questions, if you can not find your answer from them, feel free to contact us.

1) Q: How to Custom the artwork from SunBirdArts?

A: You can purchase the masterpieces oil paintings of your favorite artists and original oil painting from Buy-Painting.com directly .

Here have more than 200000 oil painting artworks of the famous artists,you can get any artwork of your favorite artists ,it is so easy to buy.We used the advanced SSL encryption service on our website,Our Buyer Protection covers your purchase from click to delivery.

The details way for buy painting that you can click  
How to Buy to see.

If you find a few favorite paintings which not been listed in our catalogue, or you would like to custom the oil portrait painting, please send us the pictures you would like to be done to our mail: [email protected]  , tell us the size, quality, quantity and etc , we will sent you the detailed quote and reply within 12 hours. Customer provide photo or painting sample, we paint according to it. If there is special requirement, please tell us.

2) Q: Are you paintings by hand painted? 

A: all of oil paintings are 100% by hand painted. Not print.

3) Q: What is the sizes of paintings? 

A: In usual,we offer 8 regular sizes for you. If you need other size,please tell us.

8X10 inches --20.32x25.4 cm , 

12X16 inches --30.48x40.64 cm , 

16X20 inches --40.64x50.8 cm , 

20X24 inches  --50.8x60.96 cm ,

 24x36 inches --60.96x91.44 cm , 

30x40 inches --76.2x101.6 cm , 

36x48 inches --91.44x121.92 cm , 

48x72 inches --121.92x182.88 cm , 

4) Q: What's the minimum quantity that you can accepted? 

A: It have not the minimum quantity, and we offer a better price for wholesaler and keep long term business cooperative partners.

5) Q: Can you frame the artworks for clients? 

A: Yes, we can. If you would like to have the paintings stretched and framed.

6) Q: Why can you sell paintings at so cheap price? 

A: Our studios have many outstanding artists. It is means that you will purchase the artworks from our artists directly . So we have not extra cost. That is way that we can offer so competitive price.

7) Q: How to solve the damaged paintings? 

A: If the paintings is damaged in the shipping process, please send the photo of the damaged paintings as soon as possible. We will repaint one new paintings or do the refund for you immediately. Please tell us about it within 7 days after shipment arrive you. If we have not receive your requirement within 7 days, we will think that the shipping is good status .

8) Q: How do you pack the paintings?

A: Between each paintings, there is a thin plastic film. If paintings without frame and in small size, the paintings will be shipped out rolled in a tube . if it is the framed paintings, the painting will be put in the box to be shipped out.